Privacy Policy
Last updated: 20 July 2026
Core Sphere ("we", "us", or "our") operates the website spinbett-au.com and provides online masterclass services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register for an account, enrol in a course, make a purchase, or contact us. This may include:
- Full name and display name
- Email address
- Phone number
- Billing address and payment details
- Profile information and preferences
- Messages, feedback, and support requests
1.2 Information Collected Automatically
When you access our platform, certain data is collected automatically through standard web technologies, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms
- Cookie identifiers and session data
1.3 Information from Third Parties
We may receive information about you from third-party services such as payment processors, analytics providers, and social media platforms if you choose to connect those services to your account or interact with our content through them.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to our services
- To process payments and fulfil enrolments
- To personalise your learning experience and recommend relevant content
- To send transactional communications such as receipts, confirmations, and course updates
- To send promotional communications where you have given consent or where permitted by applicable law
- To respond to your enquiries and provide customer support
- To monitor and analyse usage patterns to improve our platform
- To detect, prevent, and address fraud, security incidents, and technical issues
- To comply with legal obligations and enforce our terms
3. Legal Basis for Processing
We process your personal information on one or more of the following grounds:
- Performance of a contract - processing is necessary to deliver the services you have requested
- Legitimate interests - processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
- Consent - you have given clear consent for us to process your information for a specific purpose
- Legal obligation - processing is necessary to comply with a legal requirement
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
We use cookies and similar tracking technologies to operate and improve our platform. The categories of cookies we use include:
- Essential cookies - required for the platform to function and cannot be disabled
- Functional cookies - remember your preferences and settings
- Analytics cookies - help us understand how visitors interact with our platform
- Marketing cookies - used to deliver relevant advertising and measure campaign effectiveness
4.2 Managing Cookies
You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our services. Where required by law, we will request your consent before placing non-essential cookies.
5. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers - third parties who assist us in operating our platform, processing payments, delivering email communications, and providing analytics
- Instructors - limited information may be shared with course instructors to facilitate your learning experience
- Business transfers - in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Legal authorities - where required by law, court order, or to protect the rights, property, or safety of Core Sphere, our users, or others
All third-party service providers are required to handle your information in accordance with this policy and applicable data protection laws.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymise it in a secure manner.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access - request a copy of the personal information we hold about you
- Correction - request that we correct inaccurate or incomplete information
- Deletion - request that we delete your personal information, subject to certain exceptions
- Restriction - request that we restrict the processing of your information in certain circumstances
- Portability - request that we transfer your information to you or a third party in a structured, machine-readable format
- Objection - object to our processing of your information where we rely on legitimate interests
- Withdrawal of consent - withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
10. Links to Third-Party Websites
Our platform may contain links to external websites and services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you visit, as we have no control over and assume no responsibility for their content or practices.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. Where we transfer personal information internationally, we take appropriate steps to ensure that your information receives an adequate level of protection consistent with this policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our platform. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
| Contact Method | Details |
|---|---|
| Company | Core Sphere |
| info@coresphere.com | |
| Phone | +61 478 202 040 |
| Postal address | 18 Horseshoe Rd, Terranora NSW 2486, Australia |
| Website | spinbett-au.com |